Questions & Answers

 

Products

Where are your products made?

Every Casey Circle product is 100% manufactured, designed and printed in the United States.


Payment

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover and Apple Pay. Your card will be charged at the time your order is placed.

How secure is the webstore?

Our system automatically encrypts your confidential information in transit from your computer or device to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits. Please refer to our privacy policy for more information.

Do you charge sales tax?

Sales tax is included within the price of all products.


Shipping

Who is primary your shipping provider?

Domestic orders are shipped via either United States First Class or Priority Mail. If you have any special requests, contact us and we will help you out!

How long does shipping take?

Orders ship within 48 hours and transit can take anywhere from 2 to 5 business days in the continental United States. International orders can take anywhere from 1 to 5 weeks due to foreign processing and customs holding.

What is your policy on international customs?

All orders placed outside of the United States may be held by international customs. All associated fees and negotiations are at the responsibility of the buyer.


Returns

We value and appreciate each and every member of the Casey Circle family as much as the next. If you are not satisfied with your experience in anyway, please contact us and we will do our best to make it right.

Timeframe

Returns are available for refund or merchandise exchange for up to one year from the original purchase date. Returned items must be new, unused and in its original packaging.

Return Shipping

If you received an incorrect item style, color or size, contact us for a prepaid return shipping label and we will get the correct item out to you right away.

Otherwise if you are returning an item, all return shipping and delivery charges to Casey Circle are at the sole responsibility of the customer.

At the current time, please contact us for an address in which to send your returns. All inquires will be responded to within 24 hours.